EVERY ORDER IS HANDLED WITH UTMOST PRECISION AND EVERY PIECE UNDER GOES A THOROUGH CHECK AT OUR QUALITY CONTROL DEPARTMENT. OUR WATER PROOF DOUBLE LAYER PACKAGING ENSURES SAFETY DURING TRANSIT.
AS A COMPANY POLICY WE DO NOT PROVIDE REFUND/RETURN ON ANY PRODUCT ONCE SOLD.
EXCHANGE/RETURN IS NOT ACCEPTED IF CUSTOMER DOES NOT LIKE THE ORDER, WE BELIEVE THAT THE CUSTOMER HAS ACCEPTED THE PRODUCT DESCRIPTION & IMAGES BEFORE ORDERING.
EXCHANGE/RETURN IS NOT ACCEPTED IF THE PRODUCTS WERE PURCHASED VIA SALES/DISCOUNTS/ OFFERS/ “SAFE WALLET” CREDIT BALANCE.
ONLY IN AN UNLIKELY CASE, IF YOU HAVE RECEIVED A DAMAGED PRODUCT , WILL WE ACCEPT A RETURN. PLEASE NOTE THE PROCESS FOR THAT :
ONCE ACKNOWLEDGED BY OUR TEAM, PLEASE SEND THE PRODUCT BACK TO US. WE DO NOT HAVE REVERSE PICKUP FACILITY. THE COST OF RETURN SHIPPING IS AT THE CUSTOMER’S EXPENSE AND IS NON-REFUNDABLE.
PLEASE NOTE THE GOODS ARE YOUR RESPONSIBILITY UNTIL THEY ARE RETURNED TO OUR PREMISES. ANY RETURN IF NOT RECEIVED BY US WITHIN 7 DAYS (DOMESTIC ORDERS) OR WITHIN 15 DAYS (INTERNATIONAL ORDERS) OF DELIVERY WILL BE TREATED AS NON RETURN / NON REFUND SALE.
OUR ADDRESS : THE HOME AFFAIR , C21 VRINDAVAN MARG, SHYAM NAGAR, AJMER ROAD, SODALA, JAIPUR 302019, RAJASTHAN, INDIA
ONCE WE HAVE RECEIVED THE DAMAGED PRODUCT BACK FROM YOU, THE PRODUCT AMOUNT (MRP) WILL BE REFUNDED TO YOUR “SAFE WALLET”. PLEASE ENSURE TO USE THIS CREDIT BALANCE IN A SINGLE ORDER AT YOUR NEXT PURCHASE.
