- PLEASE NOTE, AS MENTIONED WE GIVE A SIGNIFICANT MARGIN OF 1 – 3 INCHES IN OUR GARMENTS ALONG WITH THE ADDED FACILITY OF CUSTOMISED / MADE TO ORDER.
- HOWEVER TO ENSURE UTMOST PRECISION, WE ACCEPT SIZE EXCHANGE REQUEST ONLY ONCE AND FOR A DOMESTIC ORDER ONLY.
- WE DO NOT ACCEPT SIZE EXCHANGE REQUESTS FOR INTERNATIONAL ORDER.
- SIZE EXCHANGE IS NOT ACCEPTED IF THE PRODUCTS WERE PURCHASED VIA SALES/ DISCOUNTS/OFFERS/ “SAFE WALLET” CREDIT BALANCE ETC.
- IN CASE OF SIZE EXCHANGE, KINDLY EMAIL US AT exchanges@thehomeaffairjaipur.com WITHIN 48 HOURS OF DELIVERY WITH THE NEW SIZE YOU WOULD LIKE.
- ONCE ACKNOWLEDGED BY OUR TEAM, PLEASE SEND THE PRODUCT BACK TO US WITH YOUR ORDER AND SIZE REQUIREMENT DETAILS. WE DO NOT HAVE REVERSE PICKUP FACILITY. THE COST OF RETURN SHIPPING IS AT THE CUSTOMER’S EXPENSE AND IS NON-REFUNDABLE.
- ONLY PRODUCTS WHICH ARE UNUSED, UNWORN, UNWASHED, UNDAMAGED, WITH ALL OUR LABELS AND TAGS COMPLETELY INTACT, ARE ELIGIBLE FOR SIZE EXCHANGE.
- IN CASE OF AVAILABILITY OF NEW SIZE, IT WILL BE SHIPPED TO YOU WITHIN 7 WORKING DAYS OF HAVING RECEIVED YOUR RETURN.
- IN CASE OF NON AVAILABILITY OF THE NEW SIZE, THE PRODUCT AMOUNT (MRP) WILL BE REFUNDED TO YOUR “SAFE WALLET”. PLEASE ENSURE TO USE THIS CREDIT BALANCE IN A SINGLE ORDER AT YOUR NEXT PURCHASE.
- THE PRODUCT RETURNED BY YOU FOR SIZE EXCHANGE WILL BE ACCEPTED ONLY WITHIN 7 WORKING DAYS OF ITS DELIVERY TO YOU.
- CUSTOMISED SIZES/ MADE TO ORDER PRODUCTS WILL NOT BE EXCHANGED / RETURNED / REFUNDED.
- OUR ADDRESS: THE HOME AFFAIR, C21 VRINDAVAN MARG, SHYAM NAGAR, AJMER ROAD, SODALA, JAIPUR 302019, RAJASTHAN, INDIA
DO YOU HAVE MULTIPLE PRODUCTS IN A SINGLE ORDER??
- IN CASE OF MULTIPLE PRODUCTS IN A SINGLE ORDER, YOU CAN ALSO CLAIM EXCHANGE OR RETURN ON A PART OF THE ORDER, IF THEY MEET THE TERMS AND CONDITIONS MENTIONED FOR SIZE EXCHANGE OR DAMAGE RETURN ELIGIBILITY.
